Terms & Conditions

These terms govern your use of Vissla, an AI search visibility scan and reporting service operated by IKONS GROUP AB ("we", "us", "the seller"). By accessing or using the service you enter into a contract with IKONS GROUP AB and agree to these terms. If you use the service on behalf of an organization, you confirm you have authority to bind that organization; if you use it as an individual, you confirm you are of legal age.

Vissla analyses how a local business is likely to appear in AI-driven search and recommendations, and produces a visibility report with a score, competitor comparison, findings and suggested actions. Reports are estimates based on our analysis methodology; we do not guarantee any particular ranking or outcome in any AI system or search engine.

We grant you a limited, non-exclusive, non-transferable right to use the service within the plan you have purchased. You may not reverse engineer the service, resell or redistribute it, or circumvent technical limits.

You must not misuse the service. In particular, you must not:

• use the service for any unlawful purpose, or to commit fraud or send spam;
• infringe intellectual property rights of any third party;
• interfere with the security or operation of the service, including introducing malware, probing or scanning our systems, or scraping the service at scale;
• submit information about businesses you have no right to represent in an abusive or misleading way.

You are responsible for keeping your account credentials confidential and for all activity under your account. You must provide accurate information and keep it up to date.

We retain all ownership of the service and its intellectual property, including software, documentation, report formats and branding. Content you submit remains yours; you grant us a limited licence to host and process it solely to provide the service.

Purchases and subscriptions are processed by Paddle. Please refer to Paddle's Buyer Terms (paddle.com/legal/checkout-buyer-terms) for payment, billing, tax, cancellation and refund mechanics, and to our Refund Policy.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Subscriptions renew automatically until cancelled. You can cancel at any time; access continues until the end of the current billing period.

We do not guarantee that the service will be uninterrupted or error-free. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

To the fullest extent permitted by law, we are not liable for indirect, consequential or special damages, including loss of profits, data or goodwill. Our aggregate liability is capped at the fees you paid to us in the 12 months preceding the claim. Nothing in these terms excludes liability for fraud, death or personal injury where such exclusion is not permitted by law.

We may suspend or terminate your access in case of material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. When access ends, unlocked reports remain viewable via their links for a reasonable period; we may delete account data after termination in line with our Privacy Notice.

You may not assign these terms without our consent; we may assign them in connection with a merger or acquisition. We are not liable for delays caused by events beyond our reasonable control. These terms are governed by the laws of Sweden, and disputes shall be settled by the courts of Sweden, unless mandatory consumer law gives you other rights.

Questions about these terms: hello@vissla.app.